Deleting your PopcornMe account

Last updated: 12 August 2026

Translation. The Polish version is the reference version. Where a translation differs, it is to be read so as to preserve your mandatory rights; a translation error does not limit rights granted by applicable law.

The simplest way: in the app choose Settings → Delete account.

1. Deleting in the app

Once you confirm the command, the account is deleted from the active system together with the data associated with it, except for data that must be retained for an overriding legal or security reason.

2. No longer have the app?

Write to privacy@popcornme.app from the email address linked to the account. You may use “PopcornMe account deletion” as the subject. If we cannot reasonably confirm that the request concerns your account, we will ask only for the information necessary to verify it.

3. What we delete

the account, email address, display name and profile data;
device identifiers and notification tokens;
your participation in rooms, your filters and your “yes/no” decisions;
other data linked to the account that does not have to be retained for an overriding reason.

4. What may remain

A shared match may remain in the other person's history, but after your account is deleted it should not identify you.

Backups are rotated on a 30-day cycle. After the data is removed from the active system it may still exist in an older backup until that backup is automatically overwritten. We do not use backups to restore a deleted account.

Minimal security or evidentiary records may be retained where necessary to handle abuse, a claim or a legal obligation. In that case we do not use them for the normal operation of the app.

5. Downloading your data first

If you want to keep a copy of your data, use Settings → Download my data beforehand. Once the account has been effectively deleted we will not restore it from a backup merely to prepare an export.

6. Having trouble?

Write to privacy@popcornme.app.